Check Repair Status Online
Want to know what's happening with your equipment without calling the service? We have introduced Online Repair Monitoring! Now you can check the order status 24/7 – without logging in and unnecessary passwords. Just the order number is needed to gain full transparency and peace of mind. Find out how in two simple steps you can track the progress of our technicians at every stage of the work!
New in our service: Online Repair Monitoring
We have introduced a feature that gives you full control and insight into what is happening with your equipment in real time. From now on, our system is open for you24 hours a day, 7 days a week.
Why is it worth using?
You save time: You don't have to call us or write emails. You have the information at your fingertips with just a few clicks.
Transparency: You see exactly what is happening. No secrets, no surprises.
Complete convenience: Checking the status at 2:00 AM in your pajamas? Go ahead. We might be sleeping, but our system is working for you.
How does it work?
You don't need to create any accounts or remember complicated passwords. Just two simple steps:
- Go to our website in the tab Check repair status.
- Enter your order number (you'll find it on the confirmation you received from us).
And that's it! The system will immediately show you what stage your device is at:
Accepted for service – the equipment has safely arrived to us.
In diagnosis – our technicians are looking 'under the hood'.
Waiting for parts – we have ordered the necessary components.
In repair – magic is happening!
Ready for pickup – you can come to us!